Job Description

Security Specialist

Full-Time (On-site)

Oakland, CA

$26-$28/hr

ESSENTIAL DUTIES •Performs interior/exterior building and perimeter patrols to prevent fire, theft, misuse and
vandalism to property. Inspects doors, windows and locks to determine level of security.
•Secures or unlocks facility doors/entrances at specified times.
•Observes and assesses behavior while monitoring the lobby and entrances/exits to deter
incidents and ensure activity is not detrimental to the organization.
•Provides security education and training and help facilitate emergency drills.
Emergent Situations
•Responds to all emergency calls for assistance
•Communicates with leadership in the health center and offsite departments to coordinate
response.
•De-escalates situations by presence and verbal engagement
•Documents situations and occurrences in an incident report
•Assists law enforcement, fire, and EMS when needed
Customer Service
•Provides assistance and information to patients, visitors, and staff to maintain good public
relations.
•Serves as first point of contact regarding security assistance for patients, visitors, and staff.
•Assists patients, staff, and visitors with lost and found items.
•Answers general questions related to security policies and procedures.
•Provides assistance to patients and visitors needing special attention.
•Maintains a high level of professionalism even during escalated situations.

QUALIFICATIONS
•HS Diploma or General Education Diploma
•Certification & Licensure
•PSO (Proprietary Private Security Officer)

Skills & Knowledge
•General knowledge of the security officer duties and requirements.
•Physical and emotional maturity required for the high degree of judgement and diplomacy
necessary to work effectively in a healthcare environment.
•Critical thinking
•Decisive judgement
•De-escalation
•Ability to work with minimal supervision
•Ability to write incident reports and read business related correspondence and procedure
manuals.
•Ability to effectively present information and respond to questions from managers, patients and
visitors.
•Ability to solve problems.

REQUIREMENTS
•HS Diploma or GED
•Three years or more of Security experience
•Excellent communication skills
•Ability to write incident reports
•Computer skills to include Microsoft Office - Word, Outlook, and Excel Planned Parenthood Mar Monte

Job Tags

Full time,

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