Job Description

Job Title: Pega QA

Location: Charlotte, NC

Position Type: Long term contract

Job Description:

• Participate in a variety of functions within the digital environment.
• Identify opportunity for digital business plans, programs and initiatives within scope of responsibilities.
• Review and analyze basic content strategy/creation, customer experience, analytics/research or product management.
• Exercise independent judgment to guide medium risk deliverables.
• Present recommendations for resolving more complex situations.
• Exercise independent judgment while developing expertise in the on digital initiatives, policies, procedures and/or compliance requirements
• Collaborate and consult with digital consultants and managers on more complex digital initiatives, including internal/external customers if applicable

Required Qualifications:

• 2+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Qualifications:

• 1+ year experience in Pega Decisioning/ Pega Customer Decision Hub (CDH) or equivalent
• 1+ year in automation testing for REST APIs
• Issue management and help desk management experience.
• Training and documentation experience for product utilization
• Be responsible for the Analysis, user story definition and testing of omni-channel decisioning solutions that meet our business’s requirements.
• Perform impact analysis of new decisioning logic changes introduced in the system.
• Create the test design and test cases for any new decisioning logic configured in the system.
• Ability to identify different scenarios of logic execution and challenge decision architects with the scenarios.
• Manage & maintain the regression testing process for the entire Decisioning logic.
• Communicate problems and solutions to both technical and non-technical audiences as well as translate business requirements and other information into accurate decisioning test designs.
• Commitment to an enthusiasm for success by ensuring that the delivered product if fully-functioning, performs to requirements defined and approved by the business, and meets or exceeds expectations.
• Interface with key stakeholders to evangelize the platform and continuously identify areas of improvement.
• Act as key participant in delivery planning.
• Review and analyze complex digital strategy for product/functionality/experience area.
• Strategically collaborate and consult with peers, colleagues and mid-level managers to resolve issues and achieve goals.
• Participate in variety of complex functions within the decisioning engine and respective environments.
• Lead team to meet project deliverables while leveraging solid understanding of digital initiatives, policies, procedures and/or compliance requirements.

If you believe you are in the job market or interested in making a change, please email me the resume along with contact details on alok@nytpcorp.com or give me a call at (201) 604-3204 .

You may respond to me via email but please be sure to include your direct phone number so I can reach out to you quickly. In considering candidates for our various positions, time is of the essence and we are committed to responding to our clients promptly.

Thank you for taking time out of your busy schedule to read and respond to this message

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