Managing Broker - Director of Operations Job at Vaco, Scottsdale, AZ

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  • Vaco
  • Scottsdale, AZ

Job Description


Managing Broker / Director of Operations

Employment Type: Full-time

Compensation: $100,000 - $120,000 + Bonus
Overview:
Vaco Phoenix is seeking an experienced and dynamic Managing Broker / Director of Operations to lead and oversee the business activities of a thriving commercial realty group in Scottsdale, AZ. This key leadership role reports directly to the CEO (Designated Broker) and is responsible for managing brokers, office staff, and client relationships while ensuring operational efficiency, regulatory compliance, and business growth.
The Managing Broker will play a critical role in fostering a high-performance culture, minimizing legal risk, maintaining compliance with industry regulations, and enhancing transaction support to deliver extraordinary experiences for buyers and sellers.

Key Responsibilities:

Leadership & Business Operations:

  • Provide strategic oversight of daily operations, ensuring alignment with the firm's business objectives.

  • Keep the CEO informed of all pertinent business matters.

  • Oversee office functions, manage work schedules, and ensure a high level of operational efficiency.

  • Drive agent recruitment, onboarding, and retention to sustain business growth.

  • Foster a culture of collaboration, connection, and professional excellence among agents and staff.

  • Engage top agents to develop relationships and encourage continuous feedback for improvement.

  • Ensure equitable distribution of leads among brokers to maximize sales opportunities.
Compliance & Risk Management:

  • Maintain full compliance with Arizona Department of Real Estate regulations.

  • Monitor industry trends, legal updates, and best practices to ensure compliance with Code of Ethics and Real Estate Commission rules.

  • Provide guidance on transaction dispute resolution, broker-to-broker relations, and risk mitigation strategies.

  • Manage errors & omissions insurance submissions and related compliance requirements.
Sales & Agent Support:

  • Support agents with transaction management, conflict resolution, and compliance adherence.

  • Oversee and enhance sales processes, marketing materials, and client experience strategies.

  • Conduct training sessions on CRM usage, Office 365, and commercial real estate contract processes.

  • Assist in ongoing development of sales templates, forms, and operational procedures.
Facility & Tenant Management:

  • Manage office tenants and oversee conference room scheduling as needed.

  • Ensure smooth operations of office facilities to support business needs.

Qualifications:


  • Minimum of 7+ years of commercial real estate sales or broker experience, with at least 3 years in a management role.

  • Deep knowledge of Arizona real estate laws, commercial contracts, and industry regulations.

  • Proven ability to recruit, mentor, and lead real estate professionals.

  • Strong interpersonal and communication skills, with a collaborative and servant-leader approach.

  • High proficiency in CRM systems, Office 365, and commercial real estate technology tools.

  • Ability to problem-solve, make strategic decisions, and maintain confidentiality with integrity.

  • Passion for continuous learning and industry best practices.

Why Join Us?

This is an opportunity to lead and elevate a growing commercial realty group in the Scottsdale market. As a key executive, you will shape the firm's culture, enhance operational efficiency, and drive long-term business success. If you are a proactive leader with a passion for real estate and a commitment to professional excellence, we want to hear from you!

Job Tags

Full time, Contract work,

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